Questions, answered straight

Two pockets. The Trip Kit is the at-a-glance one: the Kit tab in the bottom menu holds three cards that are free for everyone — your fare's baggage allowance, a confidence grade for every connection, and the emergency card with the numbers to call — plus any checklist card you add. Open Local Quirks or Money & Getting Around, tap "Add to Trip Kit", and its tips and official links sit there ready for the taxi queue. Everything in the Kit is saved on your device, so it opens with no signal.

The Vault is for anything with your personal details on it: passport scans, vaccine records, booking confirmations, the passport-expiry check and your itinerary. It stays on your device unless you choose to back a file up to the cloud vault, which comes with a Trip Pass or Annual. Nothing in the Kit is personal; nothing in the Vault is a tip.

The checklist and the Trip Happens Score are free forever: every concern named, dated and weighed, the Travel Advisory, and the Trip Kit on its own tab: three free cards plus any checklist card you add. A $12 Trip Pass turns on the Watch for one trip — it holds your dates, route and passport against every rule on your score until seven days after you're home and tells you what a change means — and opens every other fix, dated, the emergency card with your insurer on it, an offline copy and the cloud vault. Traveling with someone? The trip switches to a $24 Family Pass, which covers everyone on it. Traveler Annual is $29 a year: every trip you take, and the Watch between trips as well as on them. Those are founding prices, good until December 31, 2026; after that the list prices are $19, $39 and $49 a year, and a founding Annual price holds for two years from purchase.

97 countries and regions, each with the cities travelers actually search for — so "Dublin", "Dublin, Ireland", or just "Ireland" all land in the right place. Nineteen passport nationalities are supported for entry and visa answers, with the US, UK, Canada, and New Zealand covered in the most depth.

More get added regularly, and the list grows from what travelers actually ask for — so if somewhere you're headed isn't there yet, send us a message at hello@triphappenstravel.com and we'll add it.

The app itself opens offline — the shell, your checklist, and everything you've already checked are stored on your device, not fetched fresh each time. Live pieces like the weather forecast and link health checks need a connection to update.

If you want the whole trip — official links, entry rules and all — saved deliberately for a flight or a country with expensive data, that's the offline pack, included with Trip Pass and Traveler Annual.

If you have one big trip this year, buy the pass for that trip: the app picks Trip Pass when it is just you and Family Pass the moment a second traveler is on it, so you never choose wrong. Annual is a different product, not a discount: the Watch that never switches off. Between trips as well as on them, it follows passport expiry, entry-system changes and fee changes for the countries you actually travel to, and it covers unlimited trips and everyone you travel with.

Nothing upgrades you automatically, and buying a pass never signs you up for anything recurring.

No. It stays attached to the trip you bought it for, before, during, and after. It just doesn't carry over to a different trip — that's what Annual is for.

No. If you bought a Trip Pass within the last 14 days and haven't subscribed before, what you paid for it comes off your first year of Traveler Annual automatically — you'll see the discount on the Stripe checkout page before you pay anything.

It applies once, to your first Annual subscription, and only inside that 14-day window. There's no code to enter and nothing to ask us for.

Open the account menu and choose "Manage billing" — that opens Stripe's own billing portal, where you can cancel Traveler Annual yourself in a couple of clicks. No email to write, no one to talk out of it. You keep access until the year you've paid for runs out.

A Trip Pass is a one-off purchase, so there's nothing to cancel.

Payment goes directly to Stripe, which handles card details for a very large share of the internet. Your full card number never touches our servers — we only ever hear back that a payment succeeded.

No. On-device documents never leave your device at all. Vault documents live in a private bucket where only your own signed-in account can reach your own folder, served exclusively through expiring signed links. There is no browsing interface on our end, and "Remove" deletes the actual file, not just the listing.

Anything stored only on that device — your on-device documents especially — goes with it. If you're signed in, your trips and checklists are mirrored to your account and come straight back when you sign in somewhere else. Documents you backed up to the cloud vault come back too.

This is the honest reason a free account is worth thirty seconds of your time.

A link that carries your whole trip inside the address itself, so you can open your checklist on another device with no account at all. Treat it like a boarding pass: anyone you send it to can open that checklist. Documents stored on your device don't travel with it.

No analytics trackers and no advertising scripts run in this app, and we have never sold data to anyone. You can ask for a copy of everything we hold on you, or ask us to delete all of it, any time, for any reason.

The alert is free, and it stays free: the advisory level for any destination is on the Travel Advisories card for anyone, any time, no account, and a free account gets one email per trip when it moves. That is a public fact, published by a government, and there is no version of Trip Happens where it costs money.

The Watch is a service, not a fact: someone holding your itinerary against a rulebook, continuously, and re-running it when the world moves — then telling you that the change affects your day four, not the cities, that your score went from 41 to 63, and that one of the two fixes has a deadline on Thursday. Nobody publishes that. It watches the rules on your score and nothing else, and it ends seven days after you're home.

Every single one has a one-click unsubscribe link. Saving that trip again re-subscribes you, and you can ask us to delete your data outright at any point.

There's an optional travel deals and tips list, offered as an unchecked checkbox when you save a trip and kept entirely separate from your trip alerts. You're only on it if you check that box yourself, and it has its own unsubscribe link. We never move addresses from one list to the other.

Treat it as a strong steer, not a ruling. For passport and destination combinations we're confident about, you get a direct answer with a note. For everything else the app says so plainly rather than guessing, and points you at your own government's page. Always confirm at the official source before you book.

Within about 15 days of your trip it's a real forecast. Further out, it's the average of the last three years for those dates — the vibe, not a promise. The app tells you which one you're looking at, and the packing list adapts to it either way.

On some of them, yes, and they're marked where they appear. It never changes what you pay. Commercial links only ever sit on the everyday cards — packing, money, crowds, local quirks — and never on the safety-critical ones. Entry rules, advisories, health, and safety stay commercially untouched, deliberately and permanently.

A free call that walks your existing travel stack end to end — booking, approvals, documents, duty of care — and points out where it leaks. It's useful whether or not you end up buying anything from us, which is rather the point.